FAQ's


Frequently Asked Questions about hiring me as your freelance graphic designer

How much does it cost to work with you?
A: I would love to provide you with a custom quote for your freelance
graphic design job. Please contact me with the details of the job and
I’ll get back to you soon!

What does the cost include?
A: Depends on the job specifics. Typically, first draft of a logo design
will include 5 different designs for your input, whereas one brochure
design or website design will be presented, according to the
specifications we’ve discussed. After your input, I will make changes
and present the refined design for your approval. A second round of
small changes is included in the original design quote. After two rounds
of changes, any additional changes you request will be billed at my
hourly rate. All this will be spelled out in the design bid proposal for
your approval, before a deposit is taken or work begins.

Such and such charges less than you. Can you match them?
A: Selecting the right freelance graphic designer for your project is
critical to getting the results your business demands. Creating or
maintaining your company’s image, communicating clearly with
your audience, completing work on deadline, and constructing printing
files or a website correctly are just a few important factors in your 
company’s success. If these elements are important to you, I welcome
you to read my many client testimonials. Should you decide that an 
investment in my quality graphic design work is money well spent,
would be pleased to work with you. I cannot price match because, truly,
all things are not equal from one freelance graphic designer to the next.

How long will the project take to complete?
A: The time frame to complete your graphic design project will vary
depending upon the details of the job. We’ll arrive at a mutually
agreeable time frame before work begins. I am responsible for on-time
delivery and it might be mentioned in agreement.

What’s involved in the design process?
A: Once we’ve agreed on the cost and deadline for your graphic design
job, we’ll put our heads together to discuss more details. We may have
contacting with email and then sign a contra. A deposit will be needed
before work begins. I’ll present a first draft by email in PDF format.
With your input, I’ll proceed to polish the design project into final form.
Once you review this refined PDF, I’ll make your final changes.
The final PDF will be emailed for your signoff. Once the balance of the
amount due has been paid, I can then upload all necessary files to
your server or printer.

What exactly do I receive during the course of the project?
A: I think #5 should answer this question. Let me know if you need more details!

What artwork file types do you provide?
A: I’ll need the information from your printer as to what type of files
they require before I start your graphic design job. I work with many
the major software applications, such as InDesign, Adobe Illustrator
and Photoshop.

Can we talk on the telephone?
A: Absolutely! I would love to talk with you. I don’t post my phone
number on the internet, but once we establish a working relationship,
I’ll be happy to provide it. You’re welcome to call me between 9:00am
to 5:00pm KL time, weekdays.

How do you accept payment?
A: With most graphic design projects, I require a 50% down payment
prior to starting the job. This is payable by your choice of methods:
bank transfer, PayPal, or check, in Malaysian ringgit. Details are included
in our agreement. The remaining 50% is due upon completion of
the project, prior to release of files.

Will you feature my new design in your portfolio?
A: I include as many pieces in my portfolio as time permits!

What’s next?
If you still have questions, feel free to contact me.
You may wish to check my client list or read client testimonials.
Please take some time to peruse my freelance graphic design portfolio.

Thanks for visiting my blog!